There's loads of confusion out there about what change management is (or isn't), so here's a summary;
It is;
- doing whatever needs to be done to make an event/change happen, with focus on getting all of the practical aspects and people aspects aligned. One needs to ensure that the change happens and sticks - it is people that stop change, not technology. Change management in this sense applies to cultural change, organisational design, behavioural change etc.
It is not;
- Change management in an ITIL, IT, project sense - this is better labelled change control and/or configuration management whereby the control is ensuring that all aspects of a change (to an IT component, a form, process etc) happens, rather than whether people buy into the change and it actually endures.
Rant over.
Managing change in your organisation is a real challenge - lets talk about it, develop ideas, and rant and rave. Let's remember that change in people's business lives affects their real lives too.
Wednesday, 6 June 2007
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4 comments:
Yes I agree with you that Change Management can be defined broadly as what needs to be done to make sure some changes happen and sticks. eg. Change culture, change mindset, change policies, change processes etc.
It can also be defined very narrowly to control scope changes etc.
The former is much tougher and is an Art while the latter is probably easier and there are sciences (proven methods) on how to effect them.
Regards
Peng Yong
http://www.managesuccessfulprojects.com
They are both called change management, they just mean different things in the 2 different contexts.
You could also call one business change management and the other project change management, or something along those lines, to distinguish them.
Thanks Peng Yong and Lauchlan for your comments. I think we agree that there are (at least) two forms of managing change at a semantic level, and the labelling confuses a lot of people. I've seen articles recently that blend the two as if they are one, which they are clearly not. Hence the blog!
Thanks again
David
I really liked your attempt of an definition of change management. I agree with you in this point...
The Blog of Change
http://changetheblog.blogspot.com/
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