Ok, I haven't really been cleaning out my sock drawer - I'm not desperate for things to do! What I have been doing for the last hour was going through all of the masses of forms, analyses etc that I maintain in a folder on my laptop and making sure that they are all still relevant and useful. This is probably equivalent to folding socks, but it needed doing.
The point of course is that managing change (as for the remainder of project management-related activity) is an analytical process, that needs planning, monitoring and measuring just like any other activity. I know that is all about people, and people are fickle, have egos and desires, but whatever we do to address the needs of these people must be planned to ensure that we know what we need to do and when (and how much it will cost my accounting conscience annoyingly reminds me), and monitor and assess the success of our actions and then replan and so on.
The challenge of course is that monitoring is difficult -if we ask someone "How are you?", they will normally say "Fine!" rather than "My leg hurts and this new system will be rubbish!". But that is what makes it interesting...
If you need a document or process around any aspect of change management, please email me
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